Termini e condizioni del servizio

General Terms and Conditions of Sale These general terms and conditions of sale (hereinafter the “General Terms and Conditions of Sale”) govern the sale and purchase between ANTOCOSTA di Costantino Antonella , with registered office in Corso di Porta Romana 6, Milan, Italy E.I: 84-3116208 , Tel. +39 3471746290, e-mail: info@antocosta.com (hereinafter “Seller”) and the buyer (hereinafter “Buyer”) of the products and/or services (hereinafter jointly the “Goods”) marketed  by the Seller in the dedicated pages www.antocostasettemilano.com (hereinafter “Site”). Should the Buyer be interested in purchasing, the Buyer is encouraged to read these General Terms and Conditions of Sale carefully before purchasing the Goods . By purchasing the Goods, the Buyer declares that he/she has read and expressly approves these General Terms and Conditions of Sale. The description of the Goods can be found on the sheet relating to each Good published by the Seller on the dedicated pages. It is suggested that you print and keep a copy of these General Conditions of Sale and/or save this electronic file on a durable medium for any future needs. The Seller may use subcontractors to perform the transportation service of the Goods covered by the order (“Subcontractors”).

1. Conclusion of the contract

    The purchase of products for sale on the Site is reserved for natural persons who are of legal age under Italian law (+18) and who intend to purchase the products for sale for purposes unrelated to their professional activity as final consumers. By placing the purchase order, the Buyer declares and guarantees that he/she is of legal age and has full capacity to act in relation to the stipulation and execution of sales contracts having as their object the Goods. By submitting the purchase order, the Buyer acknowledges that he/she has read, understood and accepted all of these General Terms and Conditions of Sale. The acceptance of the purchase order by the Seller, which presupposes the successful completion of the price payment transaction, shall take place by sending to the Buyer - no later than 24 hours after sending the purchase order - an order confirmation message to the e-mail address that the Buyer, shall indicate during the purchase procedure, , , it being understood that the aforesaid means of communication has been expressly accepted by the Buyer for the exchange of relevant information and for the purposes of the conclusion and execution of the sales contract.

1. Prices and payment methods

   Prices for the purchase of the Goods are inclusive of VAT (at the ordinary rate in effect at the time of purchase) . The price of the Goods purchased is the price published from time to time by the Seller on the Site. Such prices may be subject to change which, in any case, are published and in any case do not affect orders already completed. Payment of the price of the Goods must be made by selecting on the Site the desired method from among the following: credit card, debit card as shown on the page of the Site .Payments made in accordance with the above methods do not provide for any additional cost to the Buyer.

Transportation, delivery and installation

Transportation, delivery of the Goods shall be at Buyer's care and expense unless otherwise specified.. Transportation costs, where expressly provided for, are intended only for deliveries to be made within the territory of the Italian Republic. In the case of deliveries to be made in out-of-town areas and/or not easily accessible, transportation and installation costs will always be borne by the Buyer and will be estimated on a case-by-case basis., The Goods are delivered as quickly as possible, normally within 5-10 (five to ten) calendar days from receipt of payment and without telephone notice, which is why the Buyer will be required to provide an address for shipment that will allow us to ensure receipt of the Goods. Our shipments are entrusted to the courier company DHL. Shipments will be suspended from August 5 to August 20. In the event that delivery cannot be completed - due to absence of the Buyer and/or Recipient, the Seller or the Subcontractor assigned to deliver the Goods will, within the next 5 (five) calendar days, contact the Buyer at the telephone references indicated.

The Subcontractor may arrange with the Buyer for a second delivery or pickup of the goods at the same location as the Subcontractor. In the event of inability to deliver, the order will be automatically cancelled. In such case the Seller will refund to the Buyer, the amount already paid, less the costs of the attempted and unsuccessful shipment, as soon as possible and in any case within 14 (fourteen) calendar days from the date of non-delivery. Upon delivery of the goods by the Subcontractor, the Buyer and/or Recipient shall check:

• that the number of packages being delivered corresponds to the number indicated in the document had the Subcontractor sign as proof of delivery;
  that the packaging is undamaged, undamaged, not wet or otherwise altered, including in the sealing materials (e.g., adhesive tape or metal strapping).
  

Any damage to the packaging and/or Goods, or mismatch in the number of packages or indications, must be immediately contested by placing a written and reasoned reservation on the Subcontractor's proof of delivery. Once the Subcontractor's document has been signed, the Buyer, including for the Recipient, may not object to any dispute as to the external characteristics of what has been delivered. Any problems concerning the physical integrity, correspondence or completeness of the Goods received must be reported within 8 (eight) calendar days of delivery, by email attaching, where possible, a photograph of the packaging.

1. Availability of the Products

   The availability of the Goods for sale is limited to the availability of the same due to the production and marketing of the same and is a condition for the validity of the offer published by the Seller on the Site. In case of exhaustion - even temporary - of the Goods, the Seller has the right to reject the Buyer's purchase request by formal notice to the e-mail address or shipping address indicated on the Order Form . In the same communication, the Seller may, if necessary, propose other available Goods to the Buyer. The Seller, if the Buyer does not request to purchase other Goods to replace the one that is out of stock, will refund the sums paid by the Buyer, within a maximum period of 7 (seven) calendar days from the date of purchase, re-crediting the entire amount to the Buyer.

1. Product quality and warranty

   The essential characteristics of the products are detailed in each product sheet. The Buyer acknowledges that the images and colors represented on the Site, may appear different from the real ones for reasons related to the navigation browser used or the device monitor. It is understood that in these cases any discrepancies found cannot be understood as a lack of conformity of the product ordered. For any information on the quality or characteristics of the products, The Buyer may contact the Seller's customer service. For Buyers who qualify as consumers, the guarantees provided for in Articles 129, 130 and 132 of the Italian Consumer Code (Legislative Decree 206/2005, hereinafter the “Consumer Code”) apply to the sale of products through the Site. 

   The Purchaser shall have the right to the restoration, without charge, of the conformity of the goods by repair or replacement, or, if these remedies are impracticable or too onerous in comparison with the others, to an appropriate reduction in the price or to the termination of the contract. However, these rights will be forfeited if the lack of conformity is not reported within two months from the date the defect is discovered. An action to enforce defects shall, in any case, be time-barred within twenty-six months from the delivery of the goods. In cases where the application of warranties provides for the return of the Good, the Buyer shall return the Good itself in its original packaging, complete in all its parts (including packaging and any documentation and ancillary equipment); to limit damage to the original packaging, we recommend, when possible, to put it in a second box 
   

1. Withdrawal and return

   Pursuant to the European legislation regarding the “right of withdrawal and second thoughts online” the Buyer has the right to return the purchased item by requesting a refund or exchanging it for another one. The Seller will accept the request provided that the garment is returned intact, i.e. unworn, unused and undamaged, as well as accompanied by the relevant purchase documentation (tax receipt) with the original packaging and with the tag intact and attached to the garment. According to current regulations, the right of withdrawal may be exercised no later than 14 (fourteen) days from the date of delivery of the garment. The Seller reserves the right not to accept the return of those garments that do not comply with the requirements stated above. In order to exercise the right of withdrawal, the Buyer must inform the Seller of the decision to withdraw from the purchase and sale contract by an explicit statement (e.g. letter sent by mail, or e-mail).

For this purpose, the Buyer may use the model withdrawal form available on the Site, filling in the fields provided and attaching, where possible, the required documentation. The Buyer may also electronically complete and submit the model withdrawal form available on the Site. In the event that Buyer chooses said option, Seller will promptly transmit an acknowledgement of receipt of the withdrawal in a durable medium (e.g., by e-mail). To comply with the withdrawal period, it is sufficient for the Buyer to send the notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period. In the event of exercise of the right of withdrawal the Buyer will be refunded all payments made to the Seller, including delivery costs without undue delay and in any event no later than 14 (fourteen) days from the day on which the Seller was informed of the Buyer's decision to withdraw from the contract.

 The refund will be made by re-crediting the full amount to the current account relationship used by the Buyer for the purchase of the Goods; in any case, the Buyer shall not incur any costs as a consequence of such refund. Withdrawal terminates Seller's obligations to perform the purchase and sale agreement. Refunds may be suspended until receipt of the Goods or until Buyer proves that it has shipped the Goods, whichever is earlier. Buyer is requested to return the Goods or redeliver them to Seller at the following address: Antocostasette, Corso di Porta Romana n. 6 - 20122 Milan (MI), without undue delay and in any case within 14 (fourteen) days from the day on which he communicated his withdrawal from the contract. The deadline is met if the Buyer returns the Goods before the expiration of the 14 (fourteen) day period. The direct cost of returning the Goods will be borne by the Buyer. The cost is estimated to be approximately equal to the cost incurred by Seller for delivery charges.   However, the right of withdrawal is subject to the following conditions:

• The Good must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and ancillary equipment);
  the shipment, until the certificate of receipt at the Seller's premises, is under the direct and complete responsibility of the Buyer;
  in the event of damage to the Goods during transport, the Seller shall immediately notify (and, in any case, within a maximum of 5 (five) working days from receipt of the Goods) the Purchaser of the event, to enable him to file a timely complaint against the carrier of his choice and obtain reimbursement of the value of the Goods (if insured); in this event, the Goods will be made available to the Purchaser for their return, simultaneously cancelling the request for withdrawal;
  the Seller shall not be liable in any way for damage or theft/loss of Goods returned by uninsured shipments;

1. Users privacy

   Information and provision of consent pursuant to Legislative Decree No. 196 of June 30, 2003 regarding data processing carried out as a result of purchases on the website www.Antocostasettemilano.com (the “Site”). This notice is prepared to provide the Buyer with certain information regarding privacy, required under Article 13 of Legislative Decree No. 196 of June 30, 2003 regarding the protection of personal data processing: 1. 1 The data provided will be processed for the specific purpose of following up on requests to purchase Antocostasettemilano.com items, and to fulfill administrative, accounting, and tax obligations related to the sale of Antocosta.com items, and, in general, for the fulfillment of legal or contractual obligations undertaken towards the Buyer. 1.2. The data provided may also be processed, subject to consent, for marketing purposes, such as sending advertising material and/or information brochures on products and services offered by Antocostasettemilano.com, by mail, courier, fax, e-mail, sms, mms or other means of distance communication. Email addresses may be used for the purpose of direct sales of Antocosta.com products or services similar to those covered by previous purchases.

    The Buyer may be contacted through social networks, to share data, information and material related to the world Antocostasettemilano.com. 1.3. The data provided, associated with the date on which the Buyer made any purchases, the indication of the goods purchased, will also be processed, again with your consent, to conduct market surveys..

   The processing will be carried out with the use of computer media, by means of electronic tools, through secure channels, and subject to the adoption of appropriate security measures, in compliance with the above-mentioned legislation. Should the Buyer grant his consent, the data may be subject to processing, comparison, selection, for the elaboration of statistics or market research.

   
   

1. The conferment of data, for the purposes referred to in paragraph 1.1. is optional, however, any refusal to provide the requested information marked as mandatory may make it impossible to process your request to purchase items Antocostasettemilano.com. If, during the execution of the contract, you receive a request for the deletion of the data necessary for the execution of the obligations arising from the contract, or a refusal to provide them, it may result in the impossibility of continuing the relationship. The provision of data, for the purposes referred to in points 1.2 and 1.3 is optional and any refusal to provide the data for these purposes only results in the impossibility of following up the activities described therein.
2. The personal data collected for the purposes indicated in point 1 could be communicated to: banks, for the management of payments and collections relating to purchases made online, to third parties who support, as appropriate, the companies Antocostasette or individual stores in the management of the transaction (such as shippers and carriers) if this should become necessary in order to fulfill contractual obligations undertaken towards the Buyer. The data provided may, also, be used or communicated, including abroad, for the purposes described above, including outside the European Union..
   The holders of the processing of personal data are Antocosta.com, Corso di Porta Romana 6, Milan (MI), a company in this notice also referred to as the “Data Controller”.
   The data controller will be Antocostasettemilano.com, Corso di Porta Romana 6, Milan (MI) The persons in charge of the processing are all the collaborators entrusted from time to time with the management of this website.

 

1. The processing of your personal data is carried out by Antocosta in full compliance with the relevant regulations set forth in Regulation (EU) 2016/679 General Data Protection Regulation, the Italian data processing regulations and the provisions of the Italian Supervisory Authority

 

1. All instances and requests relating to the processing of personal data may be addressed to the Data Controller or Manager indicated above, at the following address e-mail:info@antocosta.com having as subject “privacy”.
   At any time the Purchaser may exercise towards the Data Controller the rights provided for in Article 7 of Legislative Decree 196/2003, including the right to obtain confirmation of the existence or otherwise of personal data concerning him/her, the indication of the origin of his/her data, the purposes and methods of processing. The Purchaser also has the right to request the updating, rectification or, when interested, the integration of data, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed, as well as to oppose, for legitimate reasons, the processing of personal data concerning him/her, even if pertinent to the purpose of collection, as well as the processing of personal data for the purpose of sending advertising material or direct sales or for carrying out market research or informative, promotional, commercial communication. The buyer, finally, that you can refuse, now or even on the occasion of any future communications, the use of data for the purpose of direct sales of articles Antocosta.com.Per ulteriori informazioni relative ai trattamenti dati personali effettuati attraverso il Sito, potrai contattarci all’indirizzo info@antocosta..com

1. Applicable law. Jurisdiction.

   These General Conditions are governed by Italian law. If the Buyer qualifies as a consumer or user pursuant to and for the purposes of art. 3, co. 1, letter a), of the Consumer Code, any dispute between the Buyer and the Seller, referring to these General Conditions that to any contract concluded between them, the Court of residence or domicile of the Buyer shall have jurisdiction. If, on the other hand, the Buyer does not have the status of consumer or user under the Consumer Code, any dispute between the Buyer and the Seller, referring to these General Conditions that to any contract concluded between them, the  Court of Milan shall have exclusive jurisdiction. This shall be without prejudice, in any event, to the right of the Seller to take action against the Buyer before the courts of the latter's place of domicile